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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

70

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

2011 Best

Practices Study

Agencies with

Revenues Between

$2,500,000 and

$5,000,000

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

18.4%

30.0%

20.0%

Decrease the Number of Carriers Represented

10.5%

0.0%

0.0%

Keep the Same Number of Carriers Represented

71.1%

70.0%

80.0%

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

5.3%

10.0%

0.0%

Decrease the Number of Carriers Represented

2.6%

0.0%

0.0%

Keep the Same Number of Carriers Represented

92.1%

90.0%

100.0%

12 Month Plans for Carrier Representation

P&C Carriers

L&H Carriers

Average

+25% Profit

+25% Growth

Service Center Use

Total Personal Lines Commission placed in

Carrier Service Center

42.1%

24.1%

*

Total Commercial Lines Commission placed in

Carrier Service Center

8.3%

1.7%

*

Use of Carrier Service Centers

*Insufficient Data