

20
Quarterly Report - Q1 2018
SOFTWARE TICKETS IMPLEMENTED
Information Systems
Release Tickets
Equipment/Software Updates Completed
FOR CASPER/WENDY & WEBFILE 6.5.0 RELEASE
Service Desk Tickets
1,025
RECEIVED
1,029
RESOLVED
Department Updates
100
%
100
%
2018 Desktop/Laptop Refresh
Kofax Scanner Refresh
9