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INFORMS Philadelphia – 2015

468

3 - The Performance Benefits of Not Working

Bradley Staats, Associate Professor, UNC-Chapel Hill, NC,

United States of America,

Bradley_Staats@kenan-flagler.unc.edu

Using lab and field experiments we examine how performance may be improved

by doing less and thinking more.

4 - The Persistence of Customer Incompatibility: Evidence from a

Retail Bank Acquisition

Ryan Buell, Harvard Business School, Morgan Hall 429,

Boston, MA, 02163, United States of America,

rbuell@hbs.edu

,

Dennis Campbell

When a firm acquires a customer whose needs and preferences are misaligned

with its operating system, will the customer’s preferences conform over time? Will

the customer defect? Or, will the misalignment persist? We leverage a natural

experiment created when one nationwide retail bank acquired another to answer

these questions.

WD47

47-Room 104B, CC

Strategic Planning for the Closed Loop Supply Chain

Sponsor: Manufacturing & Service Oper

Mgmt/Sustainable Operations

Sponsored Session

Chair: Daniel Steeneck, Post Doctoral Associate, MIT Center for

Transportation and Logistics, 1 Amherst St., E40-211, Cambridge, MA,

02142, United States of America,

steeneck@mit.edu

1 - To Remarket Now or Save for Warranty Claims

Cerag Pince, Kuehne Logistics University, Grosser Grasbrook 17,

Hamburg, Germany,

Cerag.Pince@the-klu.org

, Beril Toktay,

Mark Ferguson

Consumer returns constitute a substantial fraction of sales in the consumer

electronics industry and often cannot be re-sold as new due to litigation concerns.

Therefore, identifying the best joint pricing and disposition strategy is a

challenging but important decision for consumer electronics OEMs. This paper

investigates how an OEM should price new and refurbished products while

allocating consumer returns between remarketing and warranty coverage options

over the product’s short life cycle.

2 - Optimal Product Design in a Remanufacturing Setting

Serkan M. Akturk, PhD Candidate, Texas A&M University, 4217

TAMU Wehner 320 M, College Station, TX, United States of

America,

makturk@mays.tamu.edu

, James Abbey, Neil Geismar,

V. Daniel R. Guide, Jr.

This study analytically investigates how remanufacturing firms should choose

among varying design philosophies ranging from integral to modular to part-

based designs. Firms believe that increasing the level of remanufacturability

would also increase the profitability by lowering remanufacturing costs. However,

several factors such as industry clockspeed and time-to-market complicate this

decision.

3 - The Effect of Channel Structure on End-of-Life Product

Collection Strategies

Elizabeth J. Durango-Cohen, Associate Professor, Illinois Institute

of Technology, 10 W. 35th Street, Chicao, IL, 60616,

United States of America,

durango-cohen@iit.edu

, Chia-hang Li

In this talk, we address the coordination issue of deciding on the proper reverse

channel strategy to collect End-of-Life products in a three-echelon closed-loop

supply chain, under the presence of a strategic recycler. We find that the

manufacturer is always better-off by outsourcing product collection activities

either to the retailer or the recycler. We discuss the impact of a strategic recycler,

whether a price taker or price maker, on equilibrium prices, profits, and collection

rates.

4 - End-of-life Option and Product Design

Daniel Steeneck, Post Doctoral Associate, MIT Center for

Transportation and Logistics, 1 Amherst St., E40-211, Cambridge,

MA, 02142, United States of America,

steeneck@mit.edu

,

Subhash C. Sarin

The characteristics of a product and its parts determine its optimal End-of-Life

(EOL) option. However, a product’s design plays a large role in determining the

characteristics of a product. Insights relating product design to optimal EOL option

are presented.

WD48

48-Room 105A, CC

Revenue Management Pricing II

Contributed Session

Chair: John Wilson, Ivey School of Business, 1255 Western Road,

London, ON, N6G 0N1, Canada,

jwilson@ivey.ca

1 - Optimal Subscription Pricing for Free Delivery Services

Chinmoy Mohapatra, PhD Candidate, University of Texas at

Austin, 3500 Greystone Drive, Apt. 126, Austin, TX, 78731,

United States of America,

chinmoym@utexas.edu

, Anant

Balakrishnan, Shankar Sundaresan

We study the subscription pricing problem of a retailer that offers its consumers

two delivery choices: a pay-per-delivery option and a subscription option with

free delivery. The retailer balances the “loss” incurred in covering the shipping

costs of subscribers against the increase in revenue from the “lift” in their order

quantity. Considering a model with a general utility framework, heterogeneous

consumers, and an outside option, we characterize the retailer’s optimal

subscription price.

2 - Budget Constrained Markdown Optimization

Emrah Zarifoglu, Team Leader - Optimization And Modeling,

IBM, 1001 Hillsdale Blvd. Ste 400, Foster City, CA, United States

of America,

emrah.zarifoglu@utexas.edu,

Xiao Chun Li,

Jun Lei Chen

Markdown is a schedule of known price reductions taken over short time with

the purpose of managing a product out the assortment gracefully and cost-

effectively. Markdown budget is an important constraint when retailers run a

markdown recommendation for a plan. It is crucial to limit total markdown

dollars under budget. We provide a method to ensure markdown dollar to be

limited to markdown budget and avoid the performance issue when considering

the total budget across all store-products level.

3 - Dynamic Nonlinear Pricing of Inventories Over Finite

Sales Horizons

Yan Liu, University of Science and Technology of China,

No.96, Jin Zhai Road Baohe District, Hefei, China,

terenceliuyan@gmail.com

, Guillermo Gallego, Michael Li

We present three dynamic pricing models in a setting where customers can be

incentivized to purchase multiple units. The dynamic linear pricing (DLP)model

charges a uniform price that depends on the time-to-go and the remaining

capacity. The dynamic package pricing (DPP) model allows complete freedom in

pricing different bundle sizes. We also study dynamic block pricing (DBP) as an

intermediate scheme where prices are linear within each block.

4 - Dynamic Pricing for a Single Perishable Product Based on

Customer Inertia

Yusheng Hu, Student, School of Management and

Economics,Beijing Institute of Technology, No. 5 South Zhong

Guan Cun Street, Beijing, 100081, China,

huyusheng1981@163.com

, Jinlin Li

This paper investigates a dynamic pricing problem for a single perishable product

in the presence of customer inertia. Dynamic pricing model about customer

inertia is established using the dynamic programming method, and structural

properties of the optimal price are given. The results show that customer inertia

produces negative effect on the optimal price, which is monotonically decreasing

in inertia depth and inertia breadth.

5 - Optimising Name-your-own-price Auctions Over Different

Channels and Number of Bids

John Wilson, Ivey School of Business, 1255 Western Road,

London, ON, N6G 0N1, Canada,

jwilson@ivey.ca

Optimality results for designing Name-Your-Own-Price Auctions with other

distribution channels will be presented. For the case of just a Name-Your-Own-

Price Auction, the optimality results regarding allowing one or more bids will be

presented.

WD47