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This portal is accessible through Homefront by clicking on International SOS or by going
to: and selecting Member’s Login (on
the right) where you will be required to enter the WSI member number: 11BCPS000151.
Be sure to fill out your profile, sign up for medical and security alerts, and familiarize
yourself with the program benefits and frequently asked questions about the
International SOS program.
Note: International SOS is not an insurance provider; they are a medical and
emergency assistance program. Therefore, any services that generate normal
insurance expenses will be billed by International SOS to the traveler.
Services provided by International SOS may include the following:
Medical Services
 Emergency evacuation
 Medically-supervised repatriation
 Companion ticket
 Additional travel and accommodation arrangements after medical evacuation
 Repatriation of mortal remains
 Return home of minor children
 Medical monitoring
 Inpatient admission and identification of receiving physician
 Emergency and routine medical advice
 Pre-trip information on travel health issues
 Medical and dental referrals
 Outpatient referrals
 Outpatient case management
 Claims assistance
 Outpatient medical expense guarantee and payment
 Inpatient medical expense guarantee, cost review and payment (International
SOS will pay for services if you cannot at the time of service. International SOS
will seek reimbursement from the traveler).
 Dispatch of medication and medical supplies
Security Services
The joint venture of International SOS and Control Risks provides you access to the
following services:
 Urgent and non-urgent travel security assistance and advice by telephone
 Daily online and email updates on the latest travel security development
 Special Advisory emails with advice in response to significant travel security
incidents