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Quality indicators in healthcare
data has become
abundant
.
•
Process approach (= GLOBAL view)
•
Most of the methods used in healthcare
= « picture »
of quality at a precise moment
3
1. Continuous improvement of quality in healthcare
Part 1 :
Introduction to
SPC
Part 2
:
Essential
concepts to
start with SPC
Part 4
Conclusion
Part 3
:
SPC in
practice
developed recently (compared to industry)
•
New challenges and aims
to analyze the data rigorously and objectively in order to
obtain reliable information to take:
✓
right and effective decisions
✓
based on facts and not only on impressions or opinions.
A process is a complex set of tasks to follow to achieve an activity.
Ex
:
clinical audit, healthcare facilities accreditation process…
4
03/10/17