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Identifying Muda (example)
Background
Lean tools
Lean in healthcare Process optimization Discussion
When your car needs repair…
-
D
: You want it back working properly
-
O
: You want only replaced what needed to be
-
W
: You want it back as soon as possible
-
N:
Creative and cheap solutions are welcome
-
T:
You want the garage to be near
-
I
: You don’t need 4 spare tires
-
M
: It may be delivered @ home
-
E
: Extra checks..
.. Would you be willing to pay for that?