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Kaizen
Kaizen is a methodology for improvement: “good change”
5 steps model of Womack & Jones:
1: Define value of product or
service from customer’s perspective
3: Create continuous flow
4: Establish Pull
5: Aim for perfection through
Continuous Improvement
1
2
3
4
5
2: Identify and visualize the
valuestream and eliminate waste
Background
Lean tools
Lean in healthcare Process optimization Discussion
Womack & Jones, Lean Thinking