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Analysis of the process
Background Lean tools Lean in healthcare
Process optimization
Discussion
“Brown paper”: map the valuestream after Gemba Walk
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Sequence each activity within the process (yellow notes)
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Note all issues / frustrations (pink notes)
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Mark the time needed
Our experiences:
- Many activities going back
and forth, taking days
- Many issues/frustrations
at start and end of preparation
- FTR for last step in preparation
is only 50%!!