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Quality Quality Quality
‘ Repeating Quality, Quality, Quality, while jumping like a
baby goat, is a non-sense! ’
(adapted from De Gaulle C. about Europe)
Quality management may be, in the beginning, regarded as:
Useless (‘we do very well without it’)
Intrusive (‘a bureaucratic takeover’)
Abusive (‘the new dictature’)
Bring enthusiasm to people you work with, but be aware that
diplomatic skills are required…indeed!