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Comprehensive Quality Management System
(C-QMS)
Before starting anything, ask yourself:
What does quality mean to the patients/management/institution ?
What aspects of service are important to patients/management ?
What do pts. and purchasers like/dislike about the current service ?
What constitutes an appropriate quality of service ?
What professional guidance should be considered ?
(Source: ‘Towards Safer Radiotherapy’, U.K. Dept. Of Health)
C-QMS is based on self-defined objectives