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2008 Best Practices Study | Appendix
2008 Best Practices Study
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
*Insufficient Data
POPULATION DENSITY
Agencies with Revenues UNDER $5,000,000
Population Density:
Less than
50,000
50,000 to 250,000
250,000 to
1,000,000
Over
1,000,000
% of Agencies in Each Population Size
47.9%
28.1%
11.5%
12.5%
Net Revenue Growth
(Organic)
5.2%
4.3%
3.2%
1.0%
Profitability as %
of Net Revenues
Pre-tax Profit
20.4%
18.5%
20.7%
17.8%
Pro Forma Pre-tax Profit
23.4%
25.1%
28.8%
27.4%
Operating Pre-tax Profit
6.8%
7.6%
3.3%
3.1%
EBITDA
23.1%
20.8%
23.4%
18.9%
Pro Forma EBITDA
26.4%
25.4%
31.4%
28.6%
“Rule of 20” Score
21.0
18.0
18.9
15.6
Productivity
Revenue per Employee
$136,958
$151,401
$140,565
$172,720
Compensation per Employee
$77,575
$87,306
$83,177
$109,460
Spread per Employee
$59,383
$64,094
$57,387
$63,261
Pay Levels for
Producer
Commercial P&C Producers
$99,572
$136,848
$166,702
$111,000
Personal P&C Producers
$35,374
$62,332
$66,526
$47,013
Life & Health Producers
$75,994
$152,793
$135,060
$147,347
Multiline Producers
$96,987
$124,560
$110,802
$230,750
Pay Levels for
CSRs
Commercial P&C CSRs
$39,673
$47,456
$40,626
$52,335
Personal P&C CSRs
$31,345
$36,942
$39,126
$42,975
Life & Health CSRs
$25,441
$36,402
$42,221
$41,167
Multiline CSRs
$29,787
$38,680
*
*
Number of
Carriers
PL - National
3.5
3.5
3.7
4.4
PL - Regional
5.4
4.0
5.3
4.1
CL - National
5.1
7.4
5.1
6.3
CL - Regional
7.4
7.0
11.0
5.8
EB - All
15.4
21.3
22.7
17.9
Service Center
Use
Total PL Comms Placed
*
*
40.6%
*
Total CL Comms Placed
5.2%
5.1%
6.4%
3.7%
% of Agencies Making an Acquisition
in the last 12 Mths
4.3%
7.4%
0.0%
16.7%