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Average Top 25%
How Time Was Spent
Commercial P&C CSRs/Account Managers
Number
3.4
High
8.0
Low
1.0
Average Book Serviced (Commissions) $257,699 $353,394
Average Pay ($)
$43,662
Average Pay (% of Book Serviced)
16.9%
Group L&H CSRs/Account Managers
Number
1.0
High
2.8
Low
0.3
Average Book Serviced (Commissions) $211,748 $496,852
Average Pay ($)
$27,806
Average Pay (% of Book Serviced)
13.1%
Personal P&C CSRs/Account Managers
Number
3.1
High
7.0
Low
1.0
Average Book Serviced (Commissions) $162,577 $238,918
Average Pay ($)
$34,475
Average Pay (% of Book Serviced)
21.2%
Multi-Line CSRs/Account Managers
Number
*
High
*
Low
*
Average Book Serviced (Commissions)
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
36
2008 Best Practices Study | Agencies with Revenues Between $1,250,000 and $2,500,000 | Service Staff Info
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
Agencies with Revenues Between $1,250,000 and $2,500,000
Productivity—CSRs
Insufficient Data
*Insufficient Data