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2008 Best Practices Study | Agencies with Revenues Between $5,000,000 and $10,000,000 | Service Staff Info
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
Agencies with Revenues Between $5,000,000 and $10,000,000
Average Top 25%
How Time Was Spent
Commercial P&C CSRs/Account Managers
Number
13.2
High
34.0
Low
5.0
Average Book Serviced (Commissions) $322,176 $474,574
Average Pay ($)
$52,706
Average Pay (% of Book Serviced)
16.4%
Group L&H CSRs/Account Managers
Number
3.9
High
15.0
Low
1.0
Average Book Serviced (Commissions) $338,650 $542,294
Average Pay ($)
$45,824
Average Pay (% of Book Serviced)
13.5%
Personal P&C CSRs/Account Managers
Number
8.4
High
24.0
Low
1.0
Average Book Serviced (Commissions) $205,862 $324,358
Average Pay ($)
$42,329
Average Pay (% of Book Serviced)
20.6%
Multi-Line CSRs/Account Managers
Number
*
High
*
Low
*
Average Book Serviced (Commissions)
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
Productivity—CSRs
*Insufficient Data
Insufficient Data