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89

2008 Best Practices Study | Agencies with Revenues Between $10,000,000 and $25,000,000 | Revenues/Expenses

Agencies with Revenues Between $10,000,000 and $25,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Revenue/Expense/Profit Summary

Expenses (as % of Net Revenue)

Average

+25% Profit

+25% Growth

Revenues (% by Source)

Commercial Lines

52.5%

53.4%

53.9%

Bonds

2.0%

2.4%

1.4%

Personal Lines

12.6%

18.2%

11.8%

VAS - P&C

0.5%

0.2%

0.5%

Contingent/Bonus

9.8%

12.5%

9.6%

Group Life & Health

16.4%

8.4%

17.3%

Individual Life & Health

1.4%

1.1%

1.5%

VAS - L&H

1.0%

0.0%

0.5%

Bonus/Overrides

1.3%

0.4%

1.8%

Investments

1.8%

2.2%

1.3%

Miscellaneous

0.6%

1.3%

0.4%

Total Revenues

100.0%

100.0%

100.0%

Less Brokerage Commission Expense

1.3%

1.0%

2.2%

Net Revenues

98.7%

99.0%

97.8%

Expenses (as % of Net Revenues)

Compensation

65.4%

58.3%

62.0%

Selling

3.0%

2.4%

2.9%

Operating

13.3%

11.1%

12.7%

Administrative

2.2%

0.8%

4.0%

Total Expenses

83.8%

72.7%

81.6%

Pre-Tax Profit

16.2%

27.3%

18.4%

Pro Forma Pre-Tax Profit

1

22.7%

38.0%

23.4%

Operating Pre-Tax Profit

2

3.2%

12.1%

5.5%

EBITDA

3

19.2%

28.8%

23.1%

Pro Forma EBITDA

4

25.0%

38.4%

25.7%

1

Pre-tax Profits if

discretionary expenses

are eliminated (e.g.

certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded

2

Pre-tax Profits excluding

income from

contingents, bonus and

investment income

3

EBITDA—Earnings

Before Interest Taxes

Depreciation and

Amortization

4

EBITDA if discretionary

expenses are eliminated

(e.g. certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded