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2008 Best Practices Study | Agencies with Revenues Between $10,000,000 and $25,000,000 | Revenues/Expenses

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Agencies with Revenues Between $10,000,000 and $25,000,000

Expenses

(continued)

Average

+25% Profit

+25% Growth

Operating Expenses

Occupancy Expenditures

3.4%

2.9%

3.6%

Occupancy Depreciation/Amortization

0.2%

0.4%

0.2%

Total Occupancy

3.6%

3.3%

3.8%

Office Equipment Expenditures

0.4%

0.4%

0.3%

Office Equipment Depreciation

0.5%

0.4%

0.6%

Total Office Equipment

0.9%

0.9%

0.8%

IT (Information Technology)

1.2%

0.9%

1.1%

IT Depreciation/Amortization

0.5%

0.3%

0.5%

Total IT

1.7%

1.2%

1.5%

Telephone

0.6%

0.5%

0.7%

Postage

0.4%

0.4%

0.3%

Supplies/Printing

0.7%

0.7%

0.8%

Dues/Subscriptions/Contributions

0.6%

0.6%

0.6%

Taxes/Licenses

0.3%

0.3%

0.4%

Insurance

1.5%

1.2%

1.1%

Professional Fees

1.0%

0.7%

1.3%

Bad Debts

0.1%

0.2%

0.1%

Outside Services

0.8%

0.4%

0.6%

Education/Training

0.3%

0.2%

0.3%

Miscellaneous

0.5%

0.6%

0.3%

Total Operating

13.3%

11.1%

12.7%

Administrative Expenses

Amortization of Intangibles

0.9%

0.4%

2.2%

Officer Life

0.2%

0.1%

0.1%

Interest

0.8%

0.0%

1.2%

Other

0.2%

0.3%

0.4%

Total Administrative

2.2%

0.8%

4.0%

Total Expenses

83.8%

72.7%

81.6%

Pre-Tax Profit (Loss)

16.2%

27.3%

18.4%

EBITDA

19.2%

28.8%

23.1%

Average

+25% Profit

+25% Growth

Growth Over Prior Year

Compensation Expense

8.9%

4.3%

17.4%

Selling Expense

7.7%

-0.5%

20.0%

Operating Expense

4.8%

2.1%

12.2%

Administrative Expense

9.9%

13.8%

14.7%