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2008 Best Practices Study | Agencies with Revenues Between $10,000,000 and $25,000,000 | Service Staff Info
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
Agencies with Revenues Between $10,000,000 and $25,000,000
Average Top 25%
How Time Was Spent
Commercial P&C CSRs/Account Managers
Number
27.5
High
55.5
Low
2.0
Average Book Serviced (Commissions) $334,570 $514,479
Average Pay ($)
$53,583
Average Pay (% of Book Serviced)
16.0%
Group L&H CSRs/Account Managers
Number
9.8
High
27.0
Low
1.0
Average Book Serviced (Commissions) $331,304 $511,085
Average Pay ($)
$52,234
Average Pay (% of Book Serviced)
15.8%
Personal P&C CSRs/Account Managers
Number
8.2
High
21.0
Low
2.0
Average Book Serviced (Commissions) $177,522 $301,577
Average Pay ($)
$42,750
Average Pay (% of Book Serviced)
24.1%
Multi-Line CSRs/Account Managers
Number
*
High
*
Low
*
Average Book Serviced (Commissions)
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
Productivity—CSRs
*Insufficient Data
Insufficient Data