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MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION

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EDMONTON MARRIOTT EVENT PROCESS

Sir/Madam, we take pride in ensuring all of our clients’ enjoy extraordinary service. As you transition through the sales and event

process with us, you will work with our team on finalizing your event. From first contact with your Sales Manager to your final billing

process, our mission is to provide excellent overall service during the Sales phase, a smooth transition into the Planning phase, and

for you to experience genuine & flawless service during the staging of your event.

As outlined below, the process is broken down into several phases. Please let us know at any time if there is anything we can do to

ensure your event is an excellent one!

Sales Phase

: Your experience and service with your Sales Manager in the initial stages of planning and confirming your event with the

Edmonton Marriott at River Cree Resort

Planning Phase

: Your experience with our Events team during the planning stage of your event process

Event Phase

: Your experience with your Banquet Captain and the staff on the days of your event here at the hotel

Billing Phase

: Your experience with our Accounting department in finalizing the payment/invoicing portion of your event

Thank you once again for considering the Edmonton Marriott at River Cree Resort, you can feel confident that our team will do

everything possible to ensure you have a successful meeting and meet all of your event objectives.

MARRIOTT REWARDS

Marriott created Marriott's Rewarding Events for hardworking planners everywhere — beginners and professionals alike. Earn points for

your events and use them for items from our extensiv

Remember Marriott Rewards was voted the #1 rewards program in the world (6 consecutive years by Fortune Magazine) for a

reason…simply said, IT IS THE BEST!