262 / 274
Repair & Services
262
phone:
1-800-328-8908
| fax:
1-800-369-9207
| 2017 |
R15
Fall Management
101-114
Nurse Call
4-82
Security & Maintenance
232-261
Carts & Storage
223-231
Clinical Care
201-222
Assistive Devices
185-200
Beds & Room Supply
149-184
Mobility & Transfer
115-148
TVs & Accessories
83-100
Repairs & Services
262-264
|
Crest Repairs
Repair &Services
REPAIR SERVICE REQUEST FORM
Contact Name: ___________________________________________________________________________________
Facility Name: ____________________________________________________________________________________
Customer #: ____________________________________________________________________________________
Return Address: __________________________________________________________________________________
City: ____________________________________________________________ State: _______ Zip Code: __________
Sales Return #: __________________________________________________________________________________
Explanation of Issue Needing Repair: ________________________________________________________________
______________________________________________________________________________________________________
_____________________________________________________________________________________________
Special Instructions: ______________________________________________________________________________
______________________________________________________________________________________________________
Return Shipping Method:
StandardGround 3-DayAir
2-DayAir
1-DayAir
It’s Easy to Use the Crest Repair Service:
1)
Contact Crest Customer Relations at
1-800-328-8908
to request a Sales Return
(SR) number.
2)
Gather the following information, complete
the form to the right and include it with the
product sent in for repair.
• Contact name & phone number
• Return address (street address, not PO box)
• SR number received from Crest
• Explanation of issue needing repair
• Special instructions, if any
3)
Select method of return shipping.
Ground averages 4-5 days in each direction,
or choose 1, 2 or 3 day shipping.
4)
Write your assigned SR number on outside
of shipping box.
5)
Ship to:
Crest Healthcare Supply
195 Third Street South
Dassel, MN 55325
Send products by your choice of carrier.
Crest does not issue call tags for repairs.
Do you have any additional questions?
Call
1-800-328-8908
to speak with one
of our Customer Relations Representatives.
Note:
Sales Return (SR) number is needed
before sending in your repair. Failure to obtain
SR number may result in a processing delay.
!
100%
Satisfaction
Guaranteed!
day warranty
on
repairs
90
Please complete a copy of this form and include it with any products sent to Crest for repair.
Crest makes every effort to effectively and efficiently repair products sent to us by customers. Your products will be inspected, cleaned, repaired and tested before being returned to you. Products with biomedical contamination cannot be repaired for the safety of our employees and will be disposed of properly. See page 263 for list of products eligible for repair.Clean
Inspect
Test
Repair