2017 Product Catalog

263 / 274

Repair & Services
263
online: | 2017 | R15
Fall
Management 101-114
Nurse Call
4-82
Security & Maintenance
232-261
Carts & Storage
223-231
Clinical Care
201-222
Assistive Devices
185-200
Beds & Room Supply
149-184
Mobility & Transfer
115-148
TVs & Accessories
83-100
Repairs & Services
262-264
Crest Repairs |
Reparable Products & Fees
A $15.00 minimum service charge applies to any item sent in for repair estimates or deemed unrepairable.
Reparable products will be charged as listed below. The service charge includes inspection, cleaning and
testing to ensure your product is returned to you in the best condition possible.
Products may be deemed unrepairable due to age, condition or cost of replacement parts. Whenever possible,
Crest will recommend a direct substitute and will waive the $15.00 minimum service charge if replacements
are purchased.
Crest Pillow Speaker Date Code
3-digit number located on the back of
your pillow speaker.
Year Week
5 13
Example
Products Price
Minimum Service Charge 15.00
Pillow Speakers
Elite Pillow Speakers 50.00
Excel Pillow Speakers 50.00
Slimline Pillow Speakers 50.00
Remote Call-IR 35.00
Bed Controls
HD2 Bed Controls 35.00
Call Cords
Locking Call Cords, single 25.00
Locking Call Cords, double 45.00
Stations
A few examples of reparable Crest replacement
stations.
Brand Part No. Price
Cornell® B-122C 30.00
Dukane® 9A-1405AC 40.00
Executone® 3080202C 45.00
Jeron® 2332-23002C 30.00
Rauland® BS800C 50.00
An evaluation fee may be applied on products not
under warranty which need to be sent elsewhere for
repair.
Remote Call-IR Date Code
3-digit number located on the back
of your Remote Call-IR.
Crest Repair Services
The engineers and technicians at Crest have the experience and knowledge to repair, troubleshoot, clean and
test products sent in by our customers. Our goal is to reduce your operating costs by extending the life of the
products you purchase from Crest. We service not only our own manufactured products, but also many others.
When you have a repair need, or a technical issue, contact Crest. We are here to help you!
Stations
quality replacement Date Codes
If you are calling about a Pillow Speaker repair, please have your date code ready. Reference the figures below
to see where the date code is shown on your device.
P/N XP441EOB600XXX2
1812 537-090
Year Week
5 37
Example
NOTE:
This product has been
tested safe for use by
patients undergoing
oxygen therapy. Hang on
hook (in holder)
when not in use.
Pat.NO.7.142.256
XN1801XBA927Z21N1
513 26
Crest’s Repair
ServicePrices
Your Authorized
Dukane® Repair
ServiceProvider
Crest is now your source for Ascom-Dukane repairs! Contact Customer Relations to
confirm your Ascom/Dukane part is reparable by Crest’s repair team.