2017 Product Catalog

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266 phone: 1-800-328-8908 | fax: 1-800-369-9207 | 2017 | R15
Warranties & Returns
Return Policy
Customers who order a wrong item or are dissatisfied with their purchase
may return products within 90 days of the ship date. Customers will receive
credit or, upon their request, will be issued a refund. Returns after 90 days are
generally not accepted.
In order to return a product, the customer must contact Crest to obtain a Sales Return (SR) number. Returns will
not be accepted without a SR.
Returns after 30 days from the ship date will be subject to a restocking fee of 20%. All returned items must be
in new, resellable condition and in the original packaging. Any items returned after 30 days that are not sellable
will be returned to the customer at the customer's expense.
Custom made-to-order items, fabricated orders and certain large volume orders may not be returned unless
defective. Personal use items are not returnable if opened/removed from the original packaging. Non-stock
dropped shipped items with an asterisk ( * ) are shipped directly from our vendors. Drop shipped orders are
subject to the vendor’s return and restocking policy.
Purchaser is responsible for all freight charges unless the item was shipped in error or defective.
Warranty Icon
Icons included with product grouping represent included warranties. A small reflection of commonly used icons
can be viewed to the left with additional explanation.
Crest warrants all products manufactured by Crest which do not otherwise have a stated warranty period shall
be free from defects in material and workmanship for a period of one (1) year from the date of shipment of the
products. All television receivers are sold “as is” and no warranty shall apply. All products manufactured by a
third party and distributed by Crest are sold to you “as is” and are subject only to the warranties provided by the
manufacturer. Any warranty granted in this agreement is for the exclusive benefit of you and shall not accrue
to the benefit of any third party. Crest makes no warranties as to the products except as described herein and
expressly disclaims all other warranties whether expressed, implied or statutory, including the warranties of
merchantability and fitness for a particular purpose, non-infringement, or warranties arising from the course of
dealing or usage of trade.
The warranties set forth above are also subject to the following provisions:
1. The warranties are void and do not cover any products that have been altered, tampered with, abused,
misused, or used for purposes other than for the use intended by Crest.
2. You are responsible for costs incurred to return products to Crest or a third party manufacturer for warranty
claims. Products repaired by Crest will be returned to you postage paid.
3. A minimum cleaning charge may apply to certain products.
4. Repaired or replaced products will be covered for the balance of the original warranty period, if any.
To make a claim under this warranty, simply obtain a Sales Return (SR) number from the Crest Customer Relations
Team at: 1-800-328-8908 or . Return the unit prepaid to Crest Healthcare
Supply at 195 Third Street South, Dassel, MN 55325-0727.
year
warranty
1
Icon Guide
ETL Recognized
quality replacement
OXYGEN
SAFE
HOSPITAL
GRADE
LATEX-FREE
patented
Used to show Crest Replacements.
Used to show warranty information.
Different colors represent different
warranty lengths.
Safe for patients using oxygen.
Hospital Grade version of products.
Not made with natural
rubber latex.
Crest Patented Products.
UL Listed UL Listed
Canada
QUANTITY
DISCOUNTS
call for pricing
Indicates where discounts apply for
purchasing a larger quantity.