14 / 78
2.05.P01.T04
A
3 of 4
Carolyn Dumas
Citizen Concern
Process Reference:
© 2017 Business Enterprise Mapping, LLC.
www.raleighnc.gov
Revision:
Process Name:
Process Owner:
Page:
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F
G
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F
G
Notify to
Investigate
Tn
Outlook
Categorize
complaint
Tn
3
CmAdm
CmAdm
Complaint
AppPrty
CmAdm
Citizen
Notified?
4
4
No
Draft response to
citizen
Tn
Yes
Local Machine
Citizen Response