Page 10 - Dealer Guide 1.2.2013

10
SalesPolicies(cont.)
Drop Ship Policy:
Factory drop ship prices will be quoted upon request.
Freight Claims:
All freight and damage claims must be reported to delivering carrier.
Glass Receiving:
Glass needs to be examined at time of delivery. No credit from the freight line will be
issued without damages being noted on the freight bill. Broken glass is a carrier’s
responsibility.
Returns:
Any sale 90 days old is considered non-returnable. No returns will be accepted without
a return authorization number. A copy of the original invoice or invoice number and
date purchased must accompany all returns.
Sales Aids:
Merchandising and advertising aids such as color cards, catalog sheets, window
displays, etc. that are furnished to Blish-Mize at no charge will be shipped free to any
dealer with regular orders. If there is no order to accompany the free merchandise,
the customer will pay freight or UPS.
Prices:
Prices are subject to change without notice.
Special Orders:
Special order items are considered a separate order and are non-returnable and can
not be cancelled. The freight policies on special order items are as stated at the time of
shipment per the vendor.
Back Orders:
Blish-Mize does not backorder merchandise except for market and circular
promotional merchandise.