Page 4 - Dealer Guide 1.2.2013

4
How To Read Our Statement ................................................................ 43
Credit & Return Policy & Instruction Guide..................................... 45
Online Credit Request User Guide ........................................................ 51
Marketing Services
Promotions ............................................................................................ 63
Unbeatable Deal .................................................................................... 64
Lock Services ........................................................................................ 64
Buying Markets...................................................................................... 65
Direct Ship Orders .................................................................................... 66
Booking or Relay Ordering ..................................................................... 67
Virtual Warehouse Programs ................................................................ 68
Store Opportunity Programs.................................................................. 69
Rental Program ..................................................................................... 69
Variety Distributors ................................................................................ 69
Grainger................................................................................................. 69
Warren Distribution................................................................................ 70
Repeat Rewards.................................................................................... 70
PartScription .......................................................................................... 71
Office Depot........................................................................................... 72
Retail Services....................................................................................... 73
Hazardous Materials Program .............................................................. 74
Store Identity Programs.......................................................................... 75
Advertising Programs .............................................................................. 76
Training Programs .................................................................................... 78
Strategic Mapping..................................................................................... 79
Merchandising Services.......................................................................... 80
Retail Profitability Programs................................................................. 81
Table of Contents