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E x h i b i t s │ Pa g e 52

Detailed assistance with transition to or implementation of new vendors

Review all renewal documents, including SBC’s benefit summaries, contracts, plan documents and

amendments, and open enrollment materials

Provide updated benchmarking of plans, costs, and contributions as needed

Provide annual stewardship reports for the purpose of reviewing, measuring and modifying written 3-

year strategy

Manage vendor relations and issues

Assist in conducting and/or presenting at benefits committee meetings, wellbeing committee

meetings, Board meetings, and/or employee focus group sessions

Wellbeing

Wellbeing Solutions

Wellbeing Insights Newsletter

Wellbeing and engagement strategy, calendar, and budget development

Evidence-based tactics to reduce health and wellbeing risks

Wellbeing coordinators to execute strategy

RFP and oversight of vendor processes

Return on Investment and Value of Investment analysis

Employee Education and Communication

Communication Strategy

Review client strategic objectives

Identification of communication objectives & challenges

Enrollment resource analysis

Vendor and technology support

Communication and Education

Design announcement letters and benefit outline summaries

Design a custom benefit booklet that meets your organization's compliance and fiduciary

responsibilities (Printing subject to additional fees)

Conduct onsite open enrollment meetings

Create benefit presentation video link for intranet that can be viewed by employees at any time

Ongoing Support and Day-to-Day Service

Account Services

Assist employees with claims questions and problems

Assist with billing, enrollment issues, ID cards, etc.

Develop and coordinate enrollment materials for new employees

Prepare and conduct educational benefit seminars/health fairs