12 / 76
10
For over 100 years of service, Ponderosa has had
deep roots in the communities of Auberry, Big Creek,
Friant, Lakeshore, North Fork, O’Neals, Prather, Shaver
Lake, Tollhouse and surrounding areas. In 1992, the
Cima exchange in San Bernardino County also became
a part of our serving area. We are proud to say that
our modern telecommunications network is capable
of providing the services required by the Federal
Communications Commission throughout our serving
area. These services include: Single party services
with free local usage and voice grade access to the
public switched network utilizing modern signaling
technology. Ponderosa also offers these services, in
addition to toll blocking and service connections, at a
discount to California LifeLine* customers. Each level
of service provides access to Emergency 9-1-1 service,
Operator services, Directory Assistance and a variety of
Interexchange Toll Providers.
* California LifeLine is a program that provides
discounted rates on basic residential service and
installation charges available to qualified low income
households. (See pages 7-9 for eligibility requirements)
Monthly Rates for Basic Services
Single Party Residence Service. . . . . . . . . . . $20.25
Single Party Business Service . . . . . . . . . . . . $30.05
Single Party California LifeLine* Service. . . . . $6.11
To Establish Service
To apply for new telephone service, please contact us
at 1-800-682-1878.
Number Changes
The Telephone Company reserves the right to, and may
at its discretion, change the subscriber’s telephone
number.
Bills for Service
Most bills are prepared monthly and are due and
payable upon presentation. Charges for local service
are billed one month in advance; long distance charges
are from the previous month, and will appear on a
separate page of your bill.
Attachments
to Directories
and Telephones
Devices and apparatus claimed to eliminate noise,
destroy germs, etc., frequently interfere with
satisfactory service and are prohibited.
The attaching to this directory of any index, cover,
device, apparatus or other appliance containing
advertising matter is prohibited.
Recording Conversations
Federal and state tariffs say that for a conversation to be
legally recorded, one of these conditions must be met:
1. All parties must consent to be recorded, or
2. All parties must hear a “beep” tone about every
15 seconds.
(Exemptions apply to commercial broadcasting)
Unlawful Wiretapping
Federal law makes it a crime for anyone to wiretap or
otherwise intercept a call without the consent of one
of the parties involved. California law says all parties
on the call must consent before anyone may record
a conversation or before a person may eavesdrop
or wiretap. (Exemptions apply to law enforcement
agencies that meet all state and federal regulations.)
Helpful Information