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Company Information
General Company Information
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1-800-682-1878
By Internet – send comments or questions to:
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customercare@goponderosa.comVisit our website for information at
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www.goponderosa.comPayment Mailing Address: (Payment Only) Payment online
Ponderosa
http://www.goponderosa.com/billing.htmlPO Box 159
O’Neals, CA 93645
Mailing Address: (Business correspondence other than payment)
Ponderosa
PO Box 21
O’Neals, CA 93645
NOW ACCEPTING VISA, MASTERCARD, AUTOMATIC BANK DRAFT, CHECK.
To Establish New Service and to Make Changes to Your Existing Account
Contact your Customer Care Center:
Residence & Business
Orders & Billing Inquiries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-682-1878
Engineering Department
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Repair Service
From Within our Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1-1
From Outside the Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-682-1878
Time of Day
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Telecommunications Relay Service (TRS)
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Directory Assistance
For Numbers Within Your Local Calling Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1-1
For Numbers Outside Your Local Calling Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 + Area Code + 555-1212 *
800 Directory Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 + 800 + 555-1212
Cable Locating Service
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Call Before You Dig! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . or 8-1-1
* These calls are handled by your Long Distance Carrier.
If you don’t want to receive phone books in the future,
call us to OPT OUT: 1-800-682-1878
How to Reach Us