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3
Information Pages. . . . . . . . . . . . 1-32
Emergency & Non-Emergency Numbers . . . 1-2
Table Of Contents . . . . . . . . . . . . . . . . . . . . . . .3
Information, Assistance
& Referral Numbers . . . . . . . . . . . . . . . . . . .4
How To Reach Us . . . . . . . . . . . . . . . . . . . . . . 5
Ponderosa Company Information
To Establish New Service/Make
Changes To Existing Account
Consumer Rights Information . . . . . . . . . . . . . .6
California LifeLine Program. . . . . . . . . . . . . . 7-9
Helpful Information . . . . . . . . . . . . . . . . . . 10-15
Monthly Rates For Basic Services
To Establish Service
Number Changes
Bills For Service
Attachments To Directories & Telephones
Recording Conversations
Unlawful Wiretapping
Public Telephones
Rules, Regulations & Tariffs
Helpful Information For Understanding
Your Monthly Telephone Bill
Description Of Taxes and Surcharges On
Your Ponderosa Telephone Bill
Avoidance Of Lawful Charges
Obscene Or Harassing Calls
Telephone Access Program . . . . . . . . . . . 15-16
Notice To Subscribers. . . . . . . . . . . . . . . . . . .17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Repair Service/Network Interface . . . . . . . . . .19
Three Convenient Ways To Pay Your Bill . . . .20
Call Before You Dig! . . . . . . . . . . . . . . . . . . . .21
Cable Locating
Important information On
9-1-1 & 6-1-1 Dialing . . . . . . . . . . . . . . . . .22
Long Distance Calling . . . . . . . . . . . . . . . .23-24
Ponderosa Long Distance. . . . . . . . . . . . . . . .24
California Cities - Area Codes. . . . . . . . . . 25-26
Area Codes & Time Zones . . . . . . . . . . . . . . .27
Some Area Codes Listed By State . . . . . . 28-30
International Calling. . . . . . . . . . . . . . . . . . 31-32
Products & Services Pages . . . 33-44
Products & Values for 2017
Using Your Services:
Call Waiting
Call Forwarding
Three-Way Calling
Anonymous Call Rejection
Call Return
Automatic Redial
Priority Ringing
Selective Call Acceptance
Selective Call Forwarding
Selective Call Rejection
Caller ID
Centrex
Anonymous Call Rejection
Automatic Call Return
Automatic Redial
Call Forwarding
Busy Call Forwarding
Delayed Call Forwarding
Remote Access to Call Forwarding
Selective Call Forwarding
Call Waiting
Caller ID and Calling Name ID
Call Trace
Priority Ringing
Caller ID Complete Blocking and
Selective Blocking
Selective Call Acceptance
Selective Call Rejection
Speed Calling 8 and Speed Calling 30
Warm Line
Three-Way Calling
Community Pages . . . . . . . . . . . 45-48
Ponderosa Telephone,
Celebrating Our Heritage . . . . . . . . . . . . . .45
Exploring The Mojave National Preserve . . . .46
National Do Not Call Registry . . . . . . . . . . . . .47
Calendar 2017
. . . . . . . . . . . . . . . . . . . . . . 48
Table of Contents