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2

CHAPTER 1

PRINCIPLES OF SUPPLY CHAIN AND PROCUREMENT MANAGEMENT

SYNOPSIS

Adopting supply chain management as a critical element of corporate strategy

has emerged as a clear trend in the past decade. This is because organisations

have begun to recognise the benefits of developing collaborative relationships

with supply chain members and leveraging their core competencies to compete

as part of a larger supply chain. In addition, supply chain practitioners can build

a sustainable competitive edge if they completely understand their customers’

needs. By understanding what customers want, where and when they want it,

how they receive it and what they are willing to pay for the products and services,

companies are able to effectively procure the necessary resources to meet the

customers’ needs or expectations.

This chapter presents the principle drivers of supply chain management and

procurement. It begins with a discussion of the relationship between the supply

chain and procurement, and then goes on to examine some of the supply chain

principles that academics have put forward. This is followed by a discussion of

procurement principles. The chapter concludes with a section on the importance

of the management of supply chain and procurement. By the end of this chapter,

it should be clear how procurement and supply chain principles support supply

chain management in practice.

1.1 INTRODUCTION

The concept of supply chain management has received increasing attention from

academics, consultants and business managers [1]. Businesses can no longer

ignore the importance of supply chain management for building a sustainable

competitive edge and improved business performance [2, 3].

A supply chain encompasses the various participants who perform a sequence

of activities by moving physical goods or services from a point of origin to

a point of consumption [4, 5]. The goal is to maximise customer value and

achieve a sustainable competitive advantage [6]. It encompasses the planning

and management of all activities involved in product development, sourcing,

procurement, production and all logistics management activities, as well as

the information systems needed to co-ordinate these activities [7]. Supply

chain management also includes co-ordination and collaboration with channel

partners, which can be suppliers, intermediaries, third-party service providers

and customers [8].

The concept of supply chain management is based on two core ideas. The first is

that practically every product that reaches an end user represents the cumulative

effort of multiple organisations. These organisations are referred to collectively

as the supply chain. Put simply, a supply chain involves participants from the

supply point of origin (upstream) to the ultimate consumer (downstream). These

are the source suppliers, manufacturers, distributors, retailers and customers.