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3

CHAPTER 1

PRINCIPLES OF SUPPLY CHAIN AND PROCUREMENT MANAGEMENT

The second idea is premised on the notion that supply chain management

integrates supply and demand management within and across companies.

Unfortunately, many organisations pay attention only to what is happening within

their firms and therefore fail to understand the importance of the entire chain of

activities that ultimately delivers products to the final customer. Consequently,

this has led to disjointed and often ineffective supply chains.

As noted, the main purpose of this chapter is to discuss the principles of supply

chain management and procurement. However, procurement will be discussed

from the perspective of integrated supply chain management. Procurement

plays a critical role in the implementation and management process of supply

chains. New developments in managing supply chains are forcing procurement

departments to implement new practices and adopt new ways of handling the

interface between buyers and suppliers and to integrate internal and external

production and product development activities. For the individual procurement

officer, this can often be a difficult process of unlearning old practices and

adapting to new realities.

1.2 THE RELATIONSHIP BETWEEN SUPPLY CHAIN MANAGEMENT AND

PROCUREMENT

Supply chain management can also be described as the integrated management

and control of the flow of information, materials and services from the suppliers

of the raw materials, through the factories, warehouses and retailers, and finally

to the end customers [9]. It includes systems management, manufacturing and

assembly, sourcing and procurement, production scheduling, order processing,

inventory management, warehousing and customer services [10]. Procurement

is only one aspect of supply chain management and involves ensuring that

goods or services get to the customer at the right time, price, quality, quantity

and place [9].

Procurement is thus defined as a process that involves the acquisition of property,

plant and/or equipment, goods, works or services through the purchase, hire,

lease, rental or exchange from any source other than the buying organisation

[11]. It encompasses the purchasing function, stores, traffic and transportation,

incoming inspection and quality control and assurance, supply market research,

supplier management and improvement and negotiation and contracting. It is

referred to as performing the five rights: getting the right product quality, in the

right quantity, at the right time, for the right price, from the right supplier [12, 13].

Figure 1.1 illustrates the relationship between supply chain and procurement.