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CHAPTER 4

PROCUREMENT AS A SUPPORT AND STRATEGIC FUNCTION WITHIN COMPANIES

4.7.1 BEST PRACTICE EXAMPLES

The following examples of best practices in procurement illustrate how

procurement creates organisational value.

4.7.1.1 Integrating Marketing and Sourcing

A leading global company is applying its sourcing leadership to marketing

strategy development and execution. Specifically, a sourcing manager has been

assigned to marketing and promotion strategy teams to support their efforts when

developing contracts. Examples of areas where the marketing team requires

contract support include printing services, conventions, meetings, promotional

displays and tradeshows, marketing research services and advertising and

promotion. Sourcing involvement, for example, resulted in a reduction of

company-wide printing suppliers from 600 to five.

The sourcing professional adds value to the marketing and promotion process

in a number of areas. The sourcing manager and her staff:

• Verify that every unit within the corporation is charged the same and best

rate from suppliers.

• Attend marketing and promotion strategy team meetings.

• Reserve the right to audit advertising ‘job jackets’ and costs.

• Work to gain most favoured customer status with media suppliers.

• Control the process of buying advertising and media support.

• Maintain confidentiality through control of the buying process.

• Work to retain the company’s ownership of intellectual property.

• Assume a major part of the contracting process that marketing simply does

not want.

4.7.1.2 Co-locating with Internal Supply Chain Members.

The direct involvement of the operations and technical groups within marketing

has become a critical objective for this global company. The corporate marketing

group is organised into four business segments. Consistent with this company’s

new market-based focus, increasing numbers of new product ideas are

originating from marketing rather than the traditional avenue of Research and

Development (R&D). Marketing is now responsible for market testing the ideas

generated by R&D.

Operations and technical representatives, who report to the vice-president of

new product delivery, are assigned to each marketing category. These individuals

act as liaisons with marketing to ensure that operations and technical voices

are represented and considered when new product ideas are generated.

Participation with marketing ensures that operations and technology groups have

early insight into new product requirements and can convey these requirements

back to their functional groups.