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PAGE 9

Brokerage Services for Insurance and Employee Benefits

Further expansion has also been made to the DRP-BCP process which includes:

• An Alert notification system to communicate to staff on status of a site incident/disaster.

• Standardized response and recovery checklists.

Expanded business risk /department level recovery templates to capture departmental level critical procedures.

• Communication procedures, preventative steps, team assignments, and loss

strategies/methodologies are defined in the plan framework.

The Team

Accomplishments and Differentiating Factors (Question 13, 14, & 27)

We are a National employee benefits firm which specializes in finding the best way to maximize every benefit dollar

spent. Our platform begins with the foundation of a mutually agreed upon month-by-month timeline of consulting

and servicing activities coupled with an annually updated three-year benefits strategy (see examples in the

appendix). The month-by-month activities will include, but not be limited to:

Bi-Weekly calls with our Service Management team to discuss ongoing and closed service functions

o

Our service team is unique in structure through specialization:

Monthly financial reporting through our Actuarial and Financial team headed by Fred and Marion Schremp

o

Our team incorporates the Verisk and Navigator MD platforms for Data analytics, benchmarking,

forecasting, and wellness strategy

o

Predictive modeling 12, 24, 36, and 60 Months

Account

Executive

Service

Team for

Employee-

Level

Support

Account

Manager

Enrollment

Specialist