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Repairs & Services
269
phone:
1-800-328-8908
| fax:
1-800-369-9207
| online:
www.cresthealthcare.com| 2016 |
R10
Fall
Management
101-114
Nurse Call
4-82
Security & Maintenance
238-266
Carts & Storage
229-237
Biomed & Respiratory
205-228
Assistive Devices
187-204
Beds & Room Supply
149-186
Mobility & Transfer
115-148
TVs & Accessories
83-100
Repairs & Services
267-271
Dukane® Repairs
|
Your Authorized
Dukane® Repair
ServiceProvider
Crest is the authorized repair service provider for Legacy Dukane® products, such as the ProCare 2000, ProCare
6000 and StaffCall Pro systems. Occasionally ProCare 1000 products can also be repaired, but part availability
is limited. Please note, while Crest completes the repair of these products, they are processed through
Ascom®. Please contact Ascom at 1-800-385-2639 to submit your Dukane repairs.
Crest manufactured Dukane station repairs can be processed directly through Crest by following the process
on
page 267. Crest manufactured Dukane stations have a “C” at the end of the part number and are marked
with the “Crest Replacement Station” logo in this catalog. Part numbers can be found on the back of each
station.
Below you will find examples of commonly repaired Dukane products.
Dukane Repair Service:
1)
Contact Ascom at
1-800-385-2639
to request
a repair authorization (RA) number.
2)
Complete the form provided by Ascom to
explain repair.
3)
Ship to: Specified address given by Ascom.
Send products by your choice of carrier.
4)
Charges are processed by Ascom.
Note:
Return Authorization Number is needed
before sending in your repair. Failure to obtain
RA number may result in a processing delay.
!
Part No.
Description
Master Station
4A3072X Base Master Station - 20 Station Keys
4A3074X Base Master Station - 40 Station Keys
4A3076X Base Master Station - 60 Station Keys
Patient Station
4A3180X Single Patient Station - Reminder Enhanced, One 1/4" Call Cord Jack
4A3185X Dual Patient Station - Reminder Enhanced, Two 1/4" Call Cord Jacks
4A3182X Single Patient Station - Reminder Enhanced, One Pillow Speaker Receptacle
4A3187X Single Patient Station - Reminder Enhanced, Two Pillow Speaker Receptacles
Aux/Peripheral Stations
9A3010 Call for Help Lavatory/Emergency Station
9A3015 Code Blue Emergency Station
9A3020 Staff Emergency Station
9A3025 Auxiliary Input Station, 1/4" phone jack for call cord
Corridor Pilot Lights
ET18B430 Corridor Pilot/Zone Light, Elapsed Timer Kit, 4-lamp
ET18B433 Corridor Pilot/Zone Light, Elapsed Timer Kit, 3-lamp
J1431
Corridor Pilot/Zone Light, Audio Control, 4-lamp
18B435 Corridor Pilot Light with Coupler, 3-lamp
Master Station
4A3610X Base Master Station
Patient Station
4A2381X Single Patient Station, 4-gang, One Pillow Speaker Receptacle (Older Version)
4A2386X Single Patient Station, 4-gang, Two Pillow Speaker Receptacles (Older Version)
4A2481X Single Patient Station, 3-gang, One Pillow Speaker Receptacle (Newer Version)
4A2486X Single Patient Station, 3-gang, Two Pillow Speaker Receptacles (Newer Version)
Annunciator Display Panel
18B600 Remote Annunciator Display Panel
System PCB Assemblies
110-3613D File Server PCB
110-3614B Zone Interface Unit PCB
110-3616A Master Interface Unit PCB
Master Station
PGM51-B-D Base Master Station
Patient Stations
PSM55-B-D Patient Station - Basic - One Pillow Speaker Jack
PDM55-B-D Double Patient Station - Basic - Pillow Speaker Jack
ProCare 2000
ProCare 6000
StaffCall
Pro