2016 Product Catalog

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272 phone: 1-800-328-8908 | fax: 1-800-369-9207 | online: | 2016 | R10
Warranties & Returns
Return Policy
If you order the wrong item or are dissatisfied with your purchase, please call
for a Return Authorization number (RA). We want to make it right! Return the
item along with a copy of your invoice within 30 days from the date of invoice.
We will replace the item or issue credit to your account.
Things to keep in mind:
• All items must be in original packaging and in sellable condition or restocking fees may apply.
• All items returned after 30 days from date of invoice will be subject to a restocking fee.
• Returns after 90 days are not normally accepted.
• Personal use items are not returnable if removed from their original packaging.
• Custom-made products are not returnable.
• Volume purchases and items built to order are subject to restocking fees unless found to be defective.
• Items with an asterisk ( * ) are shipped directly from our vendors. Returns may be subject to our vendor’s
return policy and may incur a restocking fee.
• Purchaser is responsible for all freight charges unless an itemwas shipped in error or is found to be defective
within 30 days from date of invoice.
Warranty Icon
Watch for these icons within the Crest catalog. They will state the warranty included with the product. Crest
Manufactured products listed without an icon have a 1 year warranty.
Crest warrants that all products manufactured by Crest which do not otherwise have a stated warranty period
shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment
of the products. All television receivers are sold “as is” and no warranty shall apply. All products manufactured
by a third party and distributed by Crest are sold to you “as is” and are subject only to the warranties provided
by the manufacturer. Any warranty granted in this agreement is for the exclusive benefit of you and shall not
accrue to the benefit of any third party. Crest makes no warranties as to the products except as described herein
and expressly disclaims all other warranties whether expressed, implied or statutory, including the warranties of
merchantability and fitness for a particular purpose, non-infringement, or warranties arising from the course of
dealing or usage of trade.
The warranties set forth above are also subject to the following provisions:
1. The warranties are void and do not cover any products that have been altered, tampered with, abused,
misused, or used for purposes other than for the use intended by Crest.
2. You are responsible for costs incurred to return products to Crest or a third party manufacturer for warranty
claims. Products repaired by Crest will be returned to you postage paid.
3. A minimum cleaning charge may apply to certain products.
4. Repaired or replaced products will be covered for the balance of the original warranty period, if any.
To make a claim under this warranty, simply obtain a Return Authorization Number from the Crest Customer
Relations Department at: 1-800-328-8908 or . Return the unit prepaid to
Crest Healthcare Supply at 195 Third Street South, Dassel, MN 55325-0727.
Crest offers high-quality products to support customer demands with both manufactured and distributed products. We work with suppliers that provide
us with quality components and finished products. Products are often tested to ETL and UL standards; these certifications are noted near individual
products within this catalog. When a product doesn’t function to your standards, we want to hear from you and make it right! We can check to see if your
product is within its warranty timeframe and repair or replace your item. If it is outside the warranty we can help you find a replacement or repair your
item in our Crest Repairs Department – see more information on .
s s s s s s s
s
year
warranty
1
Icon Guide
ETL Certified
quality replacement
OXYGEN
SAFE
HOSPITAL
GRADE
LATEX-FREE
patented
Used to show Crest Replacements.
Used to show warranty information.
Different colors represent different
warranty lengths.
Safe for patients using oxygen.
Hospital Grade version of products.
Used to show products that
do NOT contain latex.
Crest Patented Products.
UL Listed UL Listed
Canada
QUANTITY
DISCOUNTS
call for pricing
Indicates where discounts apply for
purchasing a larger quantity.