© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

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444 Chapter Two National Skill Set for Effective Case Management Workbook
21. (a) List the purpose and rationale for transcribing notes and completing documentation.
(b) List the importance of documentation for the: (i) client (ii) case manager (iii) key stakeholders (iv) agency/
program (v) funding body.
REFERENCES
Marfleet, F., Trueman, S. & Barber, R. (2013). 3rd Edition, National Standards of Practice for Case
Management. Case Management Society of Australia & New Zealand, p. 4, 13, 14-18.
Marfleet, F. & Trueman, S. (2015). 1st Edition, National Self Assessment for Case Management
Practice. Case Management Society of Australia & New Zealand, p. 3 - 14.