© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

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600 Chapter Four National Skill Set for Effective Case Management Workbook
CHAPTER FOUR: STANDARD THREE – MONITORING
NATIONAL KEY SKILL SET CHECKLIST
Standard 3 Monitoring
Advocacy
Case Conferencing
Communication
Documentation
Financial Acumen
Monitoring, Review and Evaluation
Networking and Collaboration
REFLECTIVE PRACTICE EXERCISES
Applying the principles of reflective practice (i.e. self awareness, critical thinking and analytic
ability), please identify a client group and/or client to complete the following exercises:
1. Provide one (1) example of when you would put into practice the following key skills within the three (3)
phases of Monitoring – i.e. Monitoring phase, Transitioning (Transitional Care) phase and Disengagement and
Feedback phase.
(a) Advocacy
(b) Case Conferencing
(c) Communication
(d) Documentation
(e) Financial Acumen
(f) Monitoring, Review and Evaluation