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F

Risks analysis [G4-14]

F.2

Business risks [G4-13]

Trusted partner for your Digital Journey

232

Human Resources

F.2.5

Dependence on qualified personnel

F.2.5.1

the skills, the experience and the performance of their staff and

In today’s IT services market, companies remain dependent on

the key members of their management teams. The success of

career opportunities and job content. Over the reporting period,

customers. Therefore, Atos is focused on providing challenging

qualified staff and to use their competences for the benefit of

organizations in this field depends on their ability to retain key

by competency development through the Atos University

management and offering better career perspective supported

furthermore developing strategic and tactical workforce

Atos has been able to continue its focus on employability

programs. Given Atos’ ambition to be trusted digital partner of

competencies, in technology, commercial and support functions,

the client, development and certification of “digital” skills and

further expanded, not only for internal staff but also for clients.

Corporate Academy, a campus in India, training offerings will be

has been intensified in 2016. With the set-up of the Atos

Special attention was also given to attracting early professionals

campus presentations.

from Top universities with an improved recruitment site and on

Employee attrition

F.2.5.2

encouraged. Particular focus was put on digital experts offering a

experts, in which sharing of knowledge and expertise is

social collaboration to create communities of professionals and

dedicated career framework.

rewarding structures. More and more efforts were initiated in

Human Resources department has developed competitive

To enhance the Group ability to attract and retain staff, the

on-board new, often international career development

initiative, employees were encouraged to investigate and

Via workforce management and broadening of the MyMobility

qualified positions.

successfully to consider preferably internal candidates for high

opportunities. In addition, a new initiative was launched

These programs allowed faster adaptation of people to client

attrition. Furthermore an increase in Trust Index as well as in

needs and led to greater mobility, which also helped to balance

IT sector lead.

(DJSI) has been achieved. Atos is now considered in the DJSI as

the social dimension of the Dow Jones Sustainability Index

Offshoring

F.2.5.3

Atos increasingly fulfils its client contracts using offshore

combination of insourcing and offshoring for the delivery of

staff at the end of December 2016, mainly based in India. The

Group developed its offshore capacity with more than 25,000

Data Management. To keep up with increasing demand, the

able to optimize resource utilization rate. The Group processes in

and to deploy Human Resources, the Group made sure it was

resources to other contracts. Given Atos’ ongoing need to attract

projects led the Group to adapt and optimize the insourced

used in Business Platforms and Solutions and Infrastructure and

facilities in order to optimize its cost structure. Offshoring is

in any case of business risks associated with offshoring.

have been certified. Atos is therefore well positioned and ready

this area are mature and the offshore facilities of the Company