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F

Risks analysis [G4-14]

F.6

Claims and litigation

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236

Insurance

F.5.3

Global insurance policies have been taken out with reliable

total Group revenue.

total cost of these policies in 2016 represented circa 0.16% of

appropriate insurance coverage for its worldwide operations. The

international insurance companies, providing the Group with

Interruption insurance. In 2014, the Property Damage and

insurance and on April 1 for Property Damage and Business

managed centrally at renewal on January 1 for Liability

The most important global insurance programs are bought and

were both renewed for limits respectively of € 200 million and

Business Interruption policy and Professional Indemnity policies

€ 150 million. Several additional policies cover insurable

and risk exposures.

maintained at cover limits commensurate with the Group’s size

business risks such as general liabilities or car fleet, and are

Deductible retentions are used both to promote good risk

level of premiums.

management practices and to control the quantity of claims and

local regulations, customs and practice. These include

Each country also contracts insurance policies in accordance with

employers’ liability, workers compensation and employee travel.

some layers of the property policy and professional indemnity

Atos’ wholly-owned reinsurance company provides insurance for

operations.

policies, which are the most critical policies for the Group’s

mandatory process of risk management is used as described in

damage or loss. In offers and contracts a uniform and

events as well as ensuring business continuity in the event of

locations to protect assets from fire and other unexpected

previous chapter.

to quality risk management processes deployed at all key

Insurable losses are not a frequent occurrence. This is partly due

Atos reinsurance company who maintains adequate net equity

Risks are also monitored by the Underwriting Committee of the

surveys and analysis to monitor the relevance of Atos’ insurance

reinsurer. The Underwriting Committee also carries out regular

risks, and ensures a satisfying diversification of external

and technical reserves commensurate with the level of insured

cover.

Claims and litigation

F.6

number of claims or actions made involving the Group. Having

there are no claims, and in others there are only a very small

countries. In many of the countries where the Group operates

The Atos Group is a global business operating in some 72

litigation remains low.

regards to the Group’ size and revenue, the level of claims and

which effectively monitors contract management from offering

intervention of a fully dedicated Risk Management department,

quality of the services performed by the Group and the

self-insurance incentives and the vigorous promotion of the

are subject to legal reviews by the Group Legal Department.

monitored, reported and managed in an appropriate manner and

All potential and active claims and disputes are carefully

through delivery and provides early warnings on potential issues.

The low level of claims and litigation is attributable in part to

to the Group.

against the Group were successfully resolved in terms favorable

During the second half of 2016, some significant claims made

Group Management considers that sufficient provisions have

been made.

(including tax claims but excluding labour claims).

for the identified claims and litigations, added up to € 53 million

consolidated accounts closed as of December 31, 2016, to cover

The total amount of the provisions for litigation risks, in the