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H

Appendix

H.1

Definitions

Atos

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Registration Document 2016

315

H

Business terms

H.1.3

accounting, HR management, call centers, etc.

function or process. e.g. administrative functions such as

BPO

(Business Process Outsourcing): Outsourcing of a business

CRM

(Customer Relationship Management): Managing customer

relationships (after–sales service, purchasing advice, utilization

loyalty.

efficiency, it also leads to higher sales by building customer

company’s successful operation. Not only does CRM facilitate

advice, customer loyalty) has become a strategic component of a

accounting and human resources systems into an

is capable of integrating sales, manufacturing, purchasing,

integrated management software system built in modules, which

ERP

(Enterprise Resource Planning): An ERP system is an

enterprise-wide management information system.

generally comprises several local networks and covers a large

WAN

(Wide Area Network): A long–distance network that

geographical area.

billing (no longer cross-border electronic payments surcharge).

where all transactions will be considered as domestic in terms of

European countries involving the creation of a specific zone

SEPA

(Single Euro Payments Area): Regulating initiative from

Market terms

H.1.4

Consensus:

Opinion that emerges from the financial

(market consensus).

consensus) or to a group of companies in the same sector

Consensus can relate to earnings outlook (individual stock

community, in which financial analysts play a prominent role.

impact on common stock.

converted into shares and have therefore a potential dilutive

warrants, stock subscription options, free shares, which could be

Dilutive instruments:

Financial instruments such as bonds,

that are distributed to stockholders.

Dividends:

Cash or stock payments from a company’s profits

Enterprise Value

(EV): Market capitalization + debt.

Euronext):

excludes shares in the six categories listed below (source

capital that is regularly traded on the stock exchange. It

Free float:

Free float is the proportion of a company’s share

meaning of article 233/3 of the French Commercial Code;

company held by companies that it controls within the

shares held by Group companies: Shares of the listed

(management positions, control by voting rights, influence

founders have managerial or supervisory influence

the founders (individuals or family group) when these

shares held by founders: shares held directly or indirectly by

that is a matter of public knowledge, etc.);

controlled by the State;

or by public sector or other companies which are themselves

shares held by the State: Interests held directly by the State,

other than those held by founders or the State;

article 233/10 and 11 of the French Commercial Code, and

subject to a shareholders’ agreement within the meaning of

shares within the scope of a shareholders’ agreement: Shares

meaning of article 233/3 of the French Commercial Code;

than founders or the State) exercising control within the

controlling interest: Shares held by juridical persons (other

category also includes shareholders that, in addition to or in

the impact of dilution, in the three preceding years. This

have not declined by one percentage point or more, excluding

interests considered stable: Interests exceeding 5%, which

agreements with the Group.

have recently entered into significant industrial or strategic

association with the link represented by share ownership,

by the number of its shares in issue.

Market capitalization:

The share price of a company multiplied

income for a trailing (or forward) 12-month period.

PER

(Price Earnings Ratio): Market capitalization divided by net

successive prices.

measured by the standard deviation of the ratio of two

Volatility:

The variability of movements in a share price,