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H

Appendix

H.5

Full index

Trusted partner for your Digital Journey

324

Financial Services (former Financial Processing & Software Licensing)

C.5.2

49

Mobility & e-Transactional Services

C.5.3

49

Innovation and partnerships

C.6

50

Research &Development

C.6.1

50

Aunique ecosystemof technological partners

C.6.2

51

D

Corporate Responsibility

53

Extra financial performance in Atos 2019 Ambition

D.1

54

Building an integrated thinking

D.1.1

54

Vision

D.1.1.1

54

D.1.1.2 Strategy

54

Governance

D.1.1.3

55

Atos’ stakeholders approach

D.1.2

55

Mapping of stakeholders’ expectations

D.1.2.1

56

Stakeholder dialogue

D.1.2.2

57

Atosmateriality assessment and the Corporate Responsibility dashboard

D.1.3

57

Identification and prioritization of relevant Corporate Responsibility issues

D.1.3.1

58

Atos materiality matrix

D.1.3.2

59

Atos main Corporate Responsibility Key Performance Indicators

D.1.3.3

62

Being a Responsible employer

D.2

65

Employees, Atosmain asset

D.2.1

65

Attract and develop talents

D.2.1.1

65

Right People with the right skills

D.2.1.2

68

Recognition and Loyalty

D.2.1.3

69

Enhance theWellbeing@work

D.2.2

71

Working conditions

D.2.2.1

71

Promote diversity

D.2.2.2

72

Building a Great Place toWork

D.2.3

74

Social collaboration

D.2.3.1

74

Awareness and involving employees

D.2.3.2

74

Being a responsible employer - KPI overview

D.2.4

76

Generating value for clients through innovative and sustainable solutions

D.3

80

Meeting client needs and expectations

D.3.1

80

Permanent improvement of the clients satisfaction

D.3.1.1

80

Building client trust

D.3.1.2

82

Innovative approach of sustainable business

D.3.1.3

83

Meeting sustainability challenges of clients through offerings

D.3.2

84

Shape the digital futurewith the Group partners

D.3.3

84

Generating value for clients through sustainable and innovative solutions – KPI overview

D.3.4

85

Ethical excellence in Atos’ sphere of influence

D.4

86

Ethical excellencewithin the entire group

D.4.1

86

Compliance

D.4.1.1

86

Data Protection

D.4.1.2

89

Asset Protection

D.4.1.3

90

Ethics in the Supply Chain

D.4.2

91

A permanent dialogue with Atos suppliers

D.4.2.1

91

Enhance Sustainable relation

D.4.2.2

92

Responsible company in the territorial anchor

D.4.3

93

Being an ethical and fair player withinAtos’ sphere of influence – KPI overview

D.4.4

93