Cross Brand Design Services(R) 5

Cancelling a Reservation

Associates are responsible for cancelling hotel reservations by:

Cancelling in Concur (U.S. and Canadian associates only); or

Notifying BCD to cancel the reservation

Contacting the hotel directly

Note: It is good practice to always get a cancellation number, especially when contacting the

hotel directly. Make note of the cancellation number and the name of the person confirming

the cancellation, as well as the date and time of the call.

Non-Reimbursable Hotel Charges

Please review the

Travel Related Expenses

section of this Travel Policy for what is

deemed reimbursable and non-reimbursable.