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Confidential — for Internal Use Only
Associate Handbook August 2016 |
51
CHAPTER 3
HEALTH, SAFETY, AND WORKLIFE
EMPLOYEE ASSISTANCE PROGRAM
ICMA‑RC sponsors an Employee Assistance Program (EAP) that offers you and your family members
confidential information and assistance with a wide variety of work or personal issues. This includes
traditional support services for issues such as alcoholism, health concerns, and workplace problems; but it
also includes issues you may not associate with an EAP, such as adoption, financial problems, grieving, eating
disorders, divorce issues, student life, elder care, veterinary care, college selection, or other work/life concerns.
Participation in the EAP does not jeopardize job security or career opportunities. Likewise, participation in
the EAP does not exempt associates from their normal job requirements or allow exceptions to standard work
practices and policies.
EAP Services
All regular associates and their immediate family members are eligible for EAP services as of the date of hire.
The EAP benefit provides a number of personal sessions with a counselor per family member per year at no
cost to the associate. If additional service or treatment is necessary beyond the prescribed visits, care should be
coordinated through the mental health benefit, if applicable, under the ICMA‑RC associate’s medical plan.
The EAP counselor can help to coordinate the transition of care to a participating mental health provider
under the applicable medical option. Although you are responsible for paying the cost of any additional
counseling or services, the cost can be minimized when the care is coordinated through mental health
providers and facilities that participate in our health care plans.
Human Resources has information and brochures available regarding EAP services.
This information is also available at
my.icmarc.org.
Confidentiality
All information about associates’ participation in the EAP is held in strict confidence. Only the EAP provider
maintains internal records. The EAP provider does not release specific information about an associate’s use
of EAP services unless the associate gives prior written consent. The EAP provides ICMA‑RC with general
statistical data such as gender, age and dates of counseling so that the usage and effectiveness of the EAP can
be evaluated. The EAP does not release names or other identifying statistics.