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5

olunteerism Strategy

Discussion Paper : 2017

Queensland Fire and Emergency Services

Contents

Forewords

3

Commissioner Katarina Carroll

3

Deputy Commissioner Mike Wassing

4

Introduction

6

Our department

7

Changing world

8

Challenges facing traditional volunteerism 9

National barriers to ongoing and long-term volunteerism

10

What this environment means for QFES

11

What we are doing

12

Our vision: QFES Volunteerism 2025

13

Investing in our people: developing personal capability

14

Proficient support services

16

Building healthy communities

18

Exceptional service delivery

20

Benefit realisation

22

Our roadmap to resilience

Next steps: stakeholder engagement

22