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olunteerism Strategy
Discussion Paper : 2017
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Queensland Fire and Emergency Services
This discussion paper for the QFES Volunteerism Strategy will further
the conversation as to what strategic directions and priorities QFES
should adopt to implement a contemporary volunteer model that is
sustainable and represents public value.
It explores the challenges we currently face as well as opportunities for QFES
volunteerism and presents a framework to address these, proposing four detailed
key strategic areas for discussion and review.
Through meaningful dialogue, this discussion paper will engage QFES and its
broader partners and key stakeholders to develop a robust and future-thinking
QFES Volunteerism Strategy to address the challenges facing emergency volunteer
service delivery both now and into the future. The key strategic areas proposed
in this discussion paper aim to:
1. Actively foster and support the growth of healthier communities
in Queensland.
2. Develop our peoples’ capability and improve opportunities.
3. Enhance and strengthen partnerships, better collaboration
and understanding of shared responsibilities to better prepare and respond
to our community’s divergent risk profiles.
4. Enrich the support provided to QFES volunteers to enable a more strategic
and effective use of their time and deliver a more rewarding experience
for them.
5. Build a sustainable model for attracting, recruiting and retaining volunteers
which is applicable to local community needs and risk.
6. Embed volunteerism within the culture and ethos of QFES.
7. Foster a culture of professionalism and expertise for our people
through information sharing and exploring opportunities for improvement
to be leaders in our field through Better Practice Models and Centres
of Excellence.
Introduction