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55

Operations:

Response times (fractal/average/frequency of excessive times).

Alarm handling times.

Turnout times.

Travel times.

On-scene time.

Call duration.

Cancelled en route.

Workload measures.

Emergency vs. nonemergency responses.

Response to automatic fire alarms/frequency and outcomes.

Smoke detector distribution (installations and follow-up).

Prefire planning.

Public education

contact hours/numbers by age group.

Outcome measures.

Fire loss/limit of fire spread–point of origin, room of origin, etc.

On-duty injuries.

Volunteer participation and attendance at events.

Vehicle accidents.

Equipment lost or broken.

Staff Training and Development:

Fire training and participation at drills.

Officer development.

Specialty training.

Professional development/formal education/certifications.

Fire Prevention:

Plans review (numbers/valuation $/completion time).

Inspections (new and existing).

Numbers.

Completion time.

Violations (found/corrected).

Quantification by type of violation and occupancy type.

Fire investigations.

Numbers and determinations.