Public Safety Reports

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Accreditation...............................................................................................................................................58
ISO (Insurance Services Office) ................................................................................................................59
Fire Prevention, Code Enforcement, Public Education, and Investigations....................................61
Education and Training Programs............................................................................................................62
Emergency Management/COOP/Hazard Mitigation .........................................................................63
Emergency Communications Center (ECC) .........................................................................................65
Introduction..................................................................................................................................................66
Methodology ...............................................................................................................................................66
Aggregate Call Totals and Dispatches...................................................................................................68
Calls by Type ............................................................................................................................................68
Calls by Type and Duration...................................................................................................................71
Average Calls per Day and per Hour .................................................................................................73
Units Dispatched to Calls .......................................................................................................................75
Workload: Calls and Total Time Spent ....................................................................................................77
Runs and Deployed Time – All Units.....................................................................................................77
Workload by Unit .....................................................................................................................................80
Analysis of Busiest Hours .............................................................................................................................90
Response Time .............................................................................................................................................92
Response Times by Type of Call ...........................................................................................................92
Response Times by Hour ........................................................................................................................97
Response Time Distribution ................................................................................................................. 101
Attachment I ............................................................................................................................................. 104
Attachment II ............................................................................................................................................ 105
Attachment III ........................................................................................................................................... 107