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We offer the latest in custom and enhanced
calling features which will help to simplify your
life and maximize your time. Please contact
our office for specific information and package
discounts which can save you even more!
AUTOMATIC CALLBACK
Busy numbers are automatically redialed for up to
30 minutes, freeing up your valuable time.
1. When you hear a busy signal, press & release the
switchhook.
2. Press “
★
66” (rotary phones, dial “1166”).
3. If the line is still busy, hang up.
4. A special callback ring alerts you if the line
becomes free.
5. Lift the handset to automatically place the call.
AUTOMATIC RECALL
Return the last call you received even if you didn’t
answer it!
1. Lift the handset.
2. Press “
★
69” (rotary phones, dial “1169”).
If the line is busy:
3. Hang up. Your phone will keep trying the line for
30 min.
4. A special callback ring alerts you if the line
becomes free.
5. Lift the handset to automatically place the call.
To cancel your Automatic Recall request:
1. Press “
★
89” (rotary phones, dial “1189”).
2. Listen for the confirmation tone or announcement.
3. Hang up.
CALL FORWARD
Program your calls to ring directly to another
number.
To turn on the service:
1. Press “
★
72” (rotary phones, dial “1172”; wait for
dial tone).
2. Dial the number where you want your calls
forwarded.
3. When the phone is answered, your Call Forward is
in effect.
If the line is busy, or there’s no answer:
4. Hang up.
5. Within 2 minutes, repeat steps 1-3. A confirmation
tone will let you know your Call Forward is now
working.
To turn off the service:
1. Lift the handset and listen for dial tone.
2. Press “
★
73” (rotary phones, dial “1173”).
3. Listen for the confirmation tone, then hang up.
To change the “forward to” number:
1. Turn off Call Forward.
2. Repeat steps 1-3 above to turn on Call Forward,
entering the new “forward to” number.
CALL FORWARD - BUSY
When your line is busy, your callers can reach
someone else or leave a message for you.
To turn on the service:
1. Press “
★
90” (rotary phones, dial “1190”); wait for
dial tone.
2. Dial the number where you want your calls
forwarded.
3. When the phone is answered, your Call Forward is
in effect.
If the line is busy, or there’s no answer:
4. Hang up.
5. Within 2 minutes repeat steps 1-3. A confirmation
tone will let you know your Call Forward Busy is
now working.
To turn off the service:
1. Lift the handset and listen for dial tone.
2. Press “
★
91” (rotary phones, dial “1191”).
3. Listen for the confirmation tone, then hang up.
To change the “forward to” number:
1. Turn off Call Forward.
2. Repeat steps 1-3 above to turn on Call Forward,
entering the new “forward to” number.
CALL FORWARD - NO ANSWER
Whenever you can’t answer, forward your calls to
someone who can.
To turn on the service:
1. Press “
★
92” (rotary phones, dial “1192”; wait for
dial tone).
2. Dial the number of rings (from 2 to 9) to be allowed
before the call is forwarded.
3. Dial the number where you want your calls
forwarded.
4. When the phone is answered, your Call Forward
No Answer is in effect.
If the line is busy, or there’s no answer:
5. Hang up.
6. Within 2 minutes, repeat steps 1-4 above. A
confirmation tone will let you know your Call
Forward is now working.
To turn off the service:
1. Lift the handset and listen for dial tone.
2. Press “
★
93” (rotary phones, dial “1193”).
3. Listen for the confirmation tone, then hang up.
Your Call Forward No Answer is now “off”.
To change the “forward to” number:
1. Turn off Call Forward.
2. Repeat steps 1-4 above to turn on Call Forward,
entering the new “forward to” number.
CALL FORWARD - REMOTE ACCESS
From any location - turn on, turn off, or change
your forwarding number.
To access your telephone’s Call Forward
Service remotely:
1. Dial the Call Forward access number provided by
MTCO.
2. After the line rings, listen for the special dial tone.
3. Dial the 7-digit home or business number that has
Call Forward.
4. Dial your Personal Identification Number (PIN).
5. Listen for a special tone. You’re now ready to
change your Call Forward.
6. Proceed with one of the 3 Call Forward functions:
Call Forward, Call Forward-Busy, or Call Forward-
No Answer.
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Custom Calling Features