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2014 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

119

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Profitability

About EBITDA Margin and Operating Margin

EBITDA Margin is calculated by dividing a firm’s EBITDA (Earnings Before Interest, Taxes, Depreciation and

Amortization) by the firm’s net revenues.

Pro Forma EBITDA Margin is calculated by dividing a firm’s Pro Forma EBITDA by the firm’s Pro Forma net revenue.

Operating Margin is calculated as EBITDA less contingent income divided by Pro Forma net revenues less

contingent income.

Historical EBITDA Margin & Operating Margin (for Average Group)

5%

10%

15%

20%

25%

30%

35%

0%

2008

EBITDA Margin

Operating Margin

21.6%

27.1%

25.0%

20.4%

6.6%

19.2%

3.2%

18.2%

16.3%

0.2%

16.7%

1.8%

3.4%

15.8%

17.9%

21.7%

5.9%

7.6%

2010

2007

2009

2011

2012

2013

2014

Pro Forma EBITDA

15.1%

19.6% 19.7%

17.7%

20.1%

2.3%