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2014 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

121

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

89.5

82.0

101.1

Revenue Per Employee

$179,711

$205,213

$178,529

Compensation Per Employee

$116,404

$120,665

$114,420

Spread Per Employee

$63,308

$84,548

$64,109

Average

+25% Profit

+25% Growth

Average number of Agency Employees

that work remotely

1.5

1.9

1.5

% of Agencies with Remote Workers

57.1%

62.5%

75.0%

Employee Productivity

Administrative Staff

Accounting & HR Department Info

Average

Top 25%

Accounting Department

Total Number of Employees in Accounting Department

4.3

High

14.0

Low

1.0

Revenue per Accounting Employee

$4,516,672

$7,670,475

Total Payroll for Accounting Employees

$257,483

Accounting Payroll as % of Net Revenue

1.7%

HR Department

Total Number of Employees in HR Department

1.3

High

5.0

Low

0.2

Revenue per HR Employee

$12,719,375

$19,044,440

Total Payroll for HR Employees

$86,262

HR Payroll as % of Net Revenue

0.5%

Revenue Per Employee Compensation Per Employee Spread Per Employee

$0

$50K

$100K

$150K

$200K

$250K

$179,711

$205,213

$178,529

$116,404

$120,665

$114,420

$63,308

$84,548

Average

+25% Profit

+25% Growth

$64,109