126 / 168
2014 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
126
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Service/Sales Support
Number
28.2
High
53.4
Low
10.5
Average Revenue per Staff
$296,697
$392,998
Total Commercial Service Payroll ($)
$1,603,497
Payroll (as % of Total Commercial Revenue)
20.3%
Bonds P&C Service/Sales Support Staff
Number
1.5
High
2.0
Low
1.0
Average Revenue per Staff
$298,617
$532,900
Total Bond Service Payroll ($)
$89,781
Payroll (as % of Total Bond Revenue)
30.5%
Personal P&C Service/Sales Support Staff
Number
12.4
High
44.0
Low
1.0
Average Revenue per Staff
$202,048
$322,245
Total Personal Service Payroll ($)
$525,751
Payroll (as % of Total Personal Revenue)
26.0%
Group L&H Service/Sales Support Staff
Number
10.5
High
34.6
Low
1.0
Average Revenue per Staff
$389,453
$552,339
Total Group L&H Service Payroll ($)
$594,031
Payroll (as % of Total Group L&H Revenue)
16.0%
Individual L&H Service/Sales Support Staff
Number
1.4
High
6.0
Low
0.1
Average Revenue per Staff
$367,171
$833,916
Total Individual L&H Service Payroll ($)
$61,647
Payroll (as % of Total Individual L&H Revenue)
17.7%
Multi-Line Service/Sales Support Staff
Number
*
High
*
Low
*
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data