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2014 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

130

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

P&C Commission Income from Top Carriers

Top P&C

Carrier

$1,751,905

$1,311,780

$2,016,752

as % of Agency Net Revenue

11.5%

9.1%

10.9%

Top 3 P&C

Carriers

$3,575,172

$3,247,017

$3,881,360

as % of Agency Net Revenue

23.6%

22.0%

21.5%

Revenue from Top Insurance Carriers

Average

+25% Profit

+25% Growth

L&H/F Commission Income from Top Carriers

as % of Net Rev from

Top L&H/F

Carrier

6.4%

8.2%

6.2%

as % of Net Rev from

Top 3 L&H/F

Carriers

10.7%

13.4%

11.5%

Top P&C Carrier

—Breakdown By Line of Business

Top 3 P&C Carriers

—Breakdown By Line of Business

+25% Profit

Average

Mid/Large

Commerical

56.4%

Personal

29.8%

Mid/Large

Commerical

50.8%

Personal

34.0%

Small

Commercial

15.2%

Small

Commercial

13.8%

Small

Commercial

6.8%

Mid/Large

Commerical

58.0%

Personal

35.2%

+25% Growth

Mid/Large

Commerical

48.4%

+25% Growth

+25% Profit

Average

Mid/Large

Commerical

48.1%

Personal

30.9%

Small

Commercial

21.1%

Personal

28.7%

Small

Commercial

22.9%

Mid/Large

Commerical

51.7%

Personal

32.7%

Small

Commercial

15.6%